Answered by Mukesh
If you set a card to be delivered on a future date and your plans change, the sooner you contact us the better, because a card that has not yet been sent is far easier to help with than one already delivered. Reach out with your order reference as soon as you know.
What is possible depends on the state of the order and the brand's rules, so we will look at your specific case and explain honestly rather than promise an outcome we cannot control. Acting before the scheduled send gives the widest set of options.
To avoid needing to cancel, confirm the date and the recipient carefully when you schedule, since small mistakes are easy to make and awkward to unwind later. If something does change, early contact is the single most helpful thing you can do.