Answered by Mukesh
The most reliable way to check a balance is through the brand that issued the card, since they hold the live record of what has been spent. Many brands offer a balance check on their website or app where you enter the card number to see what remains.
The site also provides a balance check option for cards where it is supported, which can save you a trip to the brand's own page. Where it is available, you enter the card details and the current balance is shown to you.
If the figure looks lower than you expect, it usually means part of the card has already been used, so it is worth retracing recent purchases. If something genuinely looks wrong, contact the brand with the card details, and reach out to us as well if the card was bought here and you need help.