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Trust and safety

What happens if the brand stops accepting its gift cards?

Answered by Mukesh

This is rare for established brands, but changes to a brand's own programme are ultimately set by the brand rather than by our store. The terms shown with a card describe how it works, and those terms are the reference point for what a card can do.

The practical protection against any such change is simple, which is to use a gift card in good time rather than leaving it unredeemed for a very long period. A card that is spent soon after it is given is never affected by something that happens much later.

If you ever have concern about a specific brand's cards, the brand's own support can speak to the current position, and you are welcome to contact us as well for a card bought through our store. Using cards promptly and keeping your order record are the best habits for peace of mind.