1. This Theobroma E-Gift Card (E-GC) is issued by Theobroma Foods Private Limited & is authorised to be used at the Dine-In and Takeout outlets (won't be applicable for cloud kitchens and Theobroma Website)
2. The person who has the Theobroma E-Gift Card is deemed to be the beneficiary.
3. The E-Gift Card is accepted as a payment mode at the Theobroma stores.
4. At the outlet, do inform the cashier that you plan to use E-Gift Card for making payments before billing.
5. In case the Gift Card contains a balance that is less than the bill amount, you can add another payment method for the remaining balance (Card/ UPI/ Cash) at the outlet. Gift card cannot be recharged/ reloaded with additional balance.
6. In case the E-Gift Card contains a balance more than the bill amount, the bill amount will be deducted, and the remaining balance will remain in the card which can then be used at a later date.
7. No cash refunds will be given against the card (including in case of loss or otherwise).
8. Any balance in this card is valid for 1 Year from the date of issue and any unused balance will expire automatically. E-Gift Card Cannot be revalidated once expired.
9. Rights to amend Terms & Conditions reserved with Theobroma and its authorized outlets without prior notice.
10. Only participating Theobroma Stores would accept the E-Gift Card, As mentioned in point 1, this is only applicable for Dine-In and Take-Out outlets (not cloud kitchens or Theobroma Website). Theobroma can add or remove an outlet without giving any prior notice.
11. The Gift Card is not applicable for online delivery partners eg: Zomato, Swiggy, Ownly by Rapido, Flipkart Food etc.
12. Gift cards cannot be used to purchase another Gift Card.
13. Gift Card(s) once bought online, shall be considered as sold and cannot be Cancelled, Exchanged or Refunded.
14. For all amendments, card balance & expiry details, please contact Value Design Support
15. The balance of multiple gift cards cannot be combined to redeem the bill in a single invoice
The gift card cannot be recharged/ reloaded with additional balance.
16. The order fulfilment at the outlet will be based on the available inventory levels at the outlet
17. The user unconditionally accepts all T&C and shall not raise any disputes in this regard. Any dispute related to the E-Gift Card should be referred to the issuing company and the decision of the issuing company shall be final.
18. All disputes subject to exclusive jurisdiction of court at New Delhi.
19. For Balance and expiry check: SMS 16-digit card no, in this format, e.g., 1234123412341234 to 55757575.