FAQs
Frequently Asked Questions
Gift cards, corporate gifting, rewards programmes and travel — the questions buyers ask us before a first order.
All questions
Yes. Gift cards built on the platform are issued as digital codes or links and can be delivered by email or shared by the recipient's preferred channel. Physical fulfilment is handled case by case and confirmed before an order is accepted.
Redemption options depend on the commercial arrangements active for your programme. We confirm the exact redemption list in writing before you place an order, rather than publishing an unverified brand catalogue here.
A travel voucher carries a value the recipient applies towards flights, hotel stays or a holiday package. Where a live booking integration is in place the recipient can book directly; otherwise our travel team completes the booking from an enquiry.
Yes. Bulk orders are placed from a recipient list, with personalised messaging and scheduled delivery. Our team confirms denominations, invoicing and delivery timelines for your volume. See bulk gift cards.
Corporate orders are invoiced to your entity with applicable tax documentation. Payment terms are agreed as part of the commercial arrangement.
API-based issuance is available for programmes where the integration has been provisioned for your account. Tell us about your use case and we will confirm what is enabled for you and what requires development.
Validity is printed on each card or voucher and depends on the issuing partner and applicable regulation. We confirm validity for every product before issuance.
We aim to respond to business enquiries within one business day. Enquiries that need a travel quote or an integration review may take longer, and we tell you the expected timeline in our first reply.
Not as the site stands. Travel requests go through an enquiry form and our travel team responds with options and pricing. Self-service booking is enabled only for accounts where the booking integration has been provisioned. See travel solutions.
It is validated, stored securely and used to respond to your enquiry and to report on which solutions generate interest. It is not sold or shared for unrelated marketing. See the privacy policy.
Still unanswered?
Ask us directly — a real person reads every enquiry and replies with specifics for your programme.
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Let's Build Something Rewarding Together.
Tell us about your gifting, rewards or travel requirements and our team will help you explore suitable solutions.
A real person reads every enquiry
No automated quotes. We review your requirement and respond with what we can actually deliver.
Your details stay private
Submissions are validated, stored securely and used only to respond to your enquiry.
Clear next steps
We confirm what is available today, what needs an integration, and the timeline for both.