Rewards & Loyalty

Build Loyalty That Lasts

Create engaging recognition, incentive and customer loyalty programmes — then measure what they actually changed.

Rewards and loyalty dashboard showing issuance trend and redemption mix

Six Programme Types

Pick the behaviour you want to encourage. The reward mechanics follow from there.

Employee Rewards

Spot recognition, milestones, long service and festival gifting in one calendar.

Customer Loyalty

Tiers, points and perks with a redemption catalogue that includes travel.

Referral Incentives

Reward both sides of a referral once the qualifying event is confirmed.

Sales Rewards

Target-linked incentives with tiers, and travel reserved for the top band.

Channel Partner Programmes

Dealer and reseller schemes with per-partner statements.

Rewards Analytics

Issuance, redemption rate, redemption mix and cost per rewarded person.

Reward programme charts on a laptop
Programme Design

We design for redemption, not issuance

A programme that issues plenty and redeems little has not worked — it has just created a liability. So we start from what your audience will actually claim.

  • Choose the moment. Reward the behaviour as close to it as possible; delayed rewards stop reading as recognition.
  • Give a real choice. Recipients who pick their own reward redeem more often than those handed one.
  • Keep the top tier aspirational. Travel at the top gives the whole structure something to pull towards.
  • Measure redemption, not spend. Redemption rate and mix tell you whether the catalogue fits the audience.
  • Review quarterly. Rotate what is not being claimed instead of adding more of it.
Talk through a programme

What people can redeem for

The catalogue available to your programme is confirmed for your account before launch.

Gold gift bows on a dark surfaceE-GIFTUniversaladivaha Shop e-gift card
Choice

Universal card

Recipient picks their own redemption option.

Wooden boat on a clear mountain lakeE-GIFTExperiencesadivaha Shop e-gift card
Experiences

Events & activities

Days out, classes and local experiences.

Palm-lined resort pool at duskE-GIFTTravel Voucheradivaha Shop e-gift card
Travel

Travel vouchers

Value towards flights, stays or a package.

Spa towels, a candle and flowersE-GIFTLifestyle & Wellnessadivaha Shop e-gift card
Lifestyle

Wellness & home

Beauty, fitness, home and self-care.

Designing a rewards programme this year?

Tell us the audience and the behaviour you want to encourage. We will sketch a structure and the reward mix to go with it.

Start the conversation
Talk to Sales

Let's Build Something Rewarding Together.

Tell us about your gifting, rewards or travel requirements and our team will help you explore suitable solutions.

A real person reads every enquiry

No automated quotes. We review your requirement and respond with what we can actually deliver.

Your details stay private

Submissions are validated, stored securely and used only to respond to your enquiry.

Clear next steps

We confirm what is available today, what needs an integration, and the timeline for both.

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We usually reply within one business day.