Questions & Answers

Answers to the questions shoppers ask us most about buying gift cards, redeeming them and keeping them safe.

• Gifting

  How do I give a gift card at the last minute?

  A digital gift card is one of the best last minute gifts there is, precisely because there is nothing to post and delivery is quick once the order is confirmed. You can buy one ...

• Gifting

  Can I personalise the gift card with a message or design?

  In many cases yes, adding a personal message is supported during checkout, and it is what turns a plain value into a gift with a bit of warmth behind it. A line or two naming th...

• Gifting

  What makes a gift card a good present?

  A gift card works well as a present because it gives the recipient the thing people most appreciate, which is choice. Instead of guessing a size, colour or taste, you give them ...

• Gifting

  Can I buy a gift card for someone in another country?

  Sometimes, but it depends on the brand, because many gift cards are tied to a particular country or region and only work there. A card meant for one country often cannot be rede...

• Gifting

  Can I schedule a gift card to be delivered on a specific date?

  In many cases yes, scheduling delivery for a chosen date is supported, which is ideal for birthdays, anniversaries and holidays. You set it up during checkout, and the card is t...

• Gifting

  Will the recipient know how much I spent on their gift card?

  The recipient sees the value on the card, because they need to know how much they have to spend. What they do not need to see is your payment, and the gift is presented as a car...

• Gifting

  Can I send a gift card directly to someone else?

  Yes. Sending a card straight to another person is one of the main reasons people choose digital gift cards. During checkout you can provide the recipient's details so the card r...